All in-stock inventory will be processed and shipped within 2-4 business days (excluding holidays) from our storefront in Stowe, VT, and in some cases, directly from our vendor. Made-to-order items are made according to the lead times on each product page. These are handmade by small-batch artisans & ceramists and can take 3-5 weeks, plus shipping.

All domestic shipping is via UPS or USPS, and tracking information will be automatically sent to the email used at checkout when the order ships. Once shipped, your order may encounter delays due to increased shipping volume or inclement weather, which is out of our control. We are not responsible for delays or additional charges incurred during shipping. Items returned to us due to an improper or incomplete address will be the responsibility of the customer.

All furniture, including antiques and oversized items, are available to be packaged & shipped via freight or white glove delivery through a third-party carrier. The customer is responsible for all shipping charges as well as receiving the shipment at the final destination.

From Our Shop | If interested in shipping an item you saw in-store that you’re unable to pick-up, we are happy to assist you with a shipping quote for threshold or white glove delivery. The customer will be responsible for all shipping charges and receipt of the freight at the final destination. We will assist with questions and pick-up coordination with the carrier on site.

From Our Website | We have a large selection of furniture & art on our online shop that is available to ship, direct to your door. These products are handled by a third party delivery service provider. They will contact you directly to schedule a home delivery appointment. Lead time for furniture pieces will vary depending on availability. You can find specific shipping estimates on each individual product page. Contact us for a shipping quote for the best rate.

As always, we offer free local pick-up for all orders at our storefront. Orders purchased online for local pick-up should be picked up within 7 days of purchase. Large furniture should be picked up with 14 days.

Made-to-order items are made according to the lead times on each product page.

• For stock pieces (like ceramics or linens) that we regularly carry in our shop but you have ordered a specific color, quantity, style, or glaze, please expect 2-4 weeks, plus shipping.
• For made to order artwork, please expect 4-6 weeks, plus shipping.
• For our Boho Collection made in Paris, please expect 8-12 weeks for custom furniture, plus 4 weeks for shipping.
• For custom rugs, please expect 12 weeks, plus shipping.

All custom, made-to-order items, as well as those "direct shipped" from vendors are also ineligible for return, cancellation, or exchange. Made-to-order pieces go into production immediately and cannot be cancelled or returned at any time.

Our team works hard to provide accurate lead times for all of our products, however backorder dates and lead time estimates are subject to change. High demand, production delays, and port congestion are the most common reasons for changes in backorder dates and lead times.

Once we receive your order, our team will contact you with the most accurate time estimates for fulfillment. In the event the backorder date listed at the time of purchase is significantly different (12 weeks or more) than the manufacturer’s current ETA, we will notify you of the discrepancy and offer 24 hours to cancel the order. However, once your order is placed with the manufacturer, the order will be non-refundable, regardless of any further delays.

We take every precaution to ensure that your order arrives safely. Although it’s rare, damages can still occur. Please notify us within 48 hours of any damage or defect so our team can provide effective and prompt solutions. We will resolve the issue on a case by case basis, and offer replacements or payment refunds where applicable.

For large furniture deliveries handled by a third-party carrier, we ask that you fully inspect the packaging and note any signs of wear and tear before signing the BOL. Please do not accept the item if there are obvious signs of damage and contact us immediately.

Furniture that is refused at delivery for reasons beyond transit damages or factory defects will be issued a store credit for the item only. The customer will incur a 20% restocking fee and will be responsible for any additional shipping costs related to returning the product. Shipping and handling charges will only be returned to the customer if we are unable to provide repair or replacement to items damaged in transit or by factory defect.

At this time, we only ship within the US. We welcome you to visit our storefront at 25 Main St, Stowe VT.

Our collection has been thoughtfully curated with a commitment to quality in mind. If for some reason your purchase doesn't work out, please contact lisa@farmhome.co within 7 days of receiving your goods.

• We offer store-credit only for all returns that meet our return policy.
• All returns/exchanges must be made within 7 days of receiving your order.
• Return & exchange shipping fees are at the expense of the customer. For your convenience, we will provide a prepaid Return Shipping Label. Returns must be shipped back to our storefront, postmarked within 7 days of receipt.
• Upon receiving the Return at our storefront, we will inspect the Return and process the refund, less shipping fees, in the form of store credit. The gift card will be sent digitally to the email used at checkout.

We offer store-credit only for all returns that meet our return policy:

You will receive store credit for the value of the goods, less return shipping fees, if the product is returned in 'like-new' condition: free of damage, stains or tears, unworn, unwashed, tags still attached where applicable. The store credit will be provided in the form of a digital gift card that never expires and can be used in-store or online at checkout. You must retain the e-gift card code in order to use it.

All shipping charges are non-refundable. All return shipping costs are the responsibility of the customer. We recommend all returns be sent insured, with tracking, as we cannot be held responsible for lost or damaged products. Please allow 7-10 days for your return to be processed & store credit to be issued via digital gift card to the email provided.

All antiques & one-of-a-kind vintage are final sale.

Our found goods are naturally worn & distressed, showing minor surface imperfections, consistent with former use and age. These objects have lived many lives prior to arriving in our shop, and are not considered signs of damage. This is the unique character we look for and love about them! Expect variations in color, patina, size, and irregularities.

Please check dimensions on our website and take measurements of your space and doorways to ensure a proper fit prior to making a purchase.

Looking to purchase a specific antique you saw in store or online? Please contact us to schedule a design consult and we can help walk you through our current inventory and answer questions about our Antique & Vintage Collection - it's always rotating!

The following products are final sale. Our return policy does not apply to:

• Vintage & One-of-a-Kind Antiques
• Furniture
• Lighting
• Rugs
• Artwork
• Custom/Made to Order Items (ie: Bedding, Ceramics)
• Books
• Greeting Cards & Stationery
• Soap
• Dried Florals & Houseplants
• All Sale Items

***Please refer to our Damaged Goods Policy for exceptions.***

All custom, made-to-order items, as well as those "direct shipped" from vendors are also ineligible for return, cancellation, or exchange. Made-to-order pieces go into production immediately and cannot be cancelled or returned at any time.